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FAQs

FAQs

Frequently Asked Questions

We offer a range of services, including advocacy for LGBTQ+ and intersex rights, community outreach programs, health education, and a dedicated telehealth platform that provides medical consultations and mental health support tailored to the unique needs of the community.

Our telehealth platform offers confidential medical consultations, mental health support, and counseling services. The platform is designed specifically for LGBTQ+ and intersex individuals, ensuring a safe and non-discriminatory environment. Users can book appointments, speak with health professionals, and access resources from the comfort of their homes.

You can access our telehealth services by visiting the platform on our website and registering for an account. Once registered, you can book an appointment with a healthcare professional or counselor who understands and supports LGBTQ+ and intersex health issues.

Yes, our platform is designed to be safe, secure, and fully confidential. We take privacy very seriously and ensure that all personal and health information shared through the platform is protected.

In addition to our telehealth services, we also offer community-based programs and support groups within the Nyanza region. These include educational workshops, legal aid, and safe spaces where LGBTQ+ and intersex individuals can come together.

You can support YACKenya by volunteering, donating, or participating in our advocacy programs. For more details on how to get involved, please send an email to info@yackenya.org.

Yes, we work with legal experts who provide advice and representation to individuals from the LGBTQ+ and intersex community facing discrimination, abuse, or legal challenges due to their identity.

Our telehealth services are available to all members of the LGBTQ+ and intersex community in Kenya. We ensure that the platform is inclusive, accessible, and tailored to meet the specific health needs of our community.

Some of our telehealth services are free, while others may have a small fee. We strive to keep our services affordable, and in some cases, we offer financial support for individuals who are unable to pay. Please visit our telehealth section for more details on pricing.

YACK advocates for the rights and dignity of intersex individuals through awareness campaigns, legal support, and access to appropriate healthcare services. We also provide education on intersex issues to combat stigma and discrimination.

If you need immediate help or support, you can contact us through our helpline or email us at info@yackenya.org. You can also access support via our telehealth platform.

Our telehealth platform can address a wide range of health issues, including sexual health, HIV prevention and treatment, mental health concerns, hormone therapy consultations, and general medical care.